Privacy Policy

At Vellore Home & Community Care, accessible through www.vellorecare.com, as well as our social media platforms and landing pages, protecting the privacy of our visitors is one of our top priorities. This Privacy Policy explains the types of information Vellore Home & Community Care collects and records, and how we use that information.

If you have any questions or need further clarification about this Privacy Policy, please contact us at info@vellorecare.com.

This Privacy Policy applies solely to our online activities and is valid for visitors to our websites and applications regarding the information they share with or that is collected by Vellore Home & Community Care. It does not apply to information collected offline or through channels other than our websites and apps.

Consent

By accessing or using our websites and applications, you consent to this Privacy Policy and agree to its terms.

Information We Collect

When we request personal information, the specific details requested and the purpose for collecting it will be clearly explained at the point of collection.

If you contact us directly, we may collect additional information such as your name, email address, phone number, the content of your message, any attachments you send, and any other information you choose to provide.

How We Use Your Information

We use the information we collect for purposes including:

  • Providing, operating, and maintaining our website and services

  • Improving, personalizing, and expanding our website

  • Understanding and analyzing how users interact with our website

  • Developing new products, services, features, and functionality

  • Communicating with you regarding updates, service-related information, and marketing or promotional content

  • Sending emails and other communications

  • Detecting and preventing fraud

Log Files

Vellore Home & Community Care follows standard industry practices by using log files. These files record visitor activity when users access our websites. Information collected through log files may include IP addresses, browser type, Internet Service Provider (ISP), date and time stamps, referring or exit pages, and the number of clicks. This data is not linked to personally identifiable information and is used to analyze trends, administer the website, track user movement, and gather demographic information.

Data Security

We use administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, alteration, disclosure, or destruction. The safeguards implemented depend on the sensitivity of the information involved. While we take reasonable measures to protect your data, no security system can guarantee absolute protection.

Cookies and Web Beacons

Like many websites, Vellore Home & Community Care uses cookies to store information such as visitor preferences and the pages visited on our website. This information helps us optimize the user experience by customizing website content based on browser type and other relevant details.

Third-Party Sharing

Vellore Home & Community Care uses trusted third-party service providers to support the operation of our websites and services. This includes Tally.so, which we use to collect and process form submissions through pop-up forms on our websites and landing pages. Information submitted through these forms is processed by Tally.so solely on our behalf and in accordance with applicable data protection laws.

We do not sell or share personal information with third parties for their own marketing purposes. Any third-party access to personal information is limited to what is necessary to provide services to Vellore Home & Community Care, or where required by law, and is provided only with your explicit consent where applicable.

GDPR Data Protection Rights

Vellore Home & Community Care is committed to ensuring you are fully informed of your data protection rights. Under GDPR, you are entitled to the following rights:

  • Right to access – Request copies of your personal data

  • Right to rectification – Request correction of inaccurate or incomplete information

  • Right to erasure – Request deletion of your personal data under certain conditions

  • Right to restrict processing – Request limited processing of your personal data under certain conditions

  • Right to object to processing – Object to the processing of your personal data under certain conditions

  • Right to data portability – Request transfer of your data to another organization or directly to you

We will respond to all valid requests within one month. To exercise any of these rights, please contact us at info@vellorecare.com or 905-605-9022.